Frequently Asked Questions
What is Middle School Maze?
Middle School Maze offers instant downloadable journals and mini eBooks specifically designed for middle schoolers and their parents. Our affordable resources are crafted to support and inspire young minds, providing fun and engaging ways to navigate the middle school years and provide invaluable information and support for academic achievement, social development, and emotional health.
How do I download the journals and eBooks?
Once you purchase a journal or eBook, the download link will be sent directly to the email address you provide during checkout. The download process is quick and easy, taking less than a minute.
How do I make a purchase?
Purchases can be made securely through Stripe or PayPal. Simply add your desired items to your cart, proceed to checkout, and select your preferred payment method.
How will I receive my download?
After completing your purchase, you will receive an email with a download link. Click the link to instantly download your journal or eBook to your device.
How long does it take to receive my download?
The download link will be sent to your email address immediately after purchase. The entire process takes less than a minute.
Are my payments secure?
Yes, all payments made through Middle School Maze are secure. We use trusted payment processors Stripe and PayPal to ensure your payment information is protected.
Why do you need my email address?
We collect your email address to send you the download link for your purchase and to keep you updated about new journals and eBooks available for purchase. Your email address will never be shared with third parties.
How can I purchase a paperback or hardcover copy of a journal?
If you prefer a physical copy of a journal, we offer a selection of paperback and hardcover journals available on Amazon.
Can I get a refund if I am not satisfied with my purchase?
Due to the digital nature of our products, all sales are final. However, if you encounter any issues with your download or have any concerns, please reach out to our customer support team, and we will do our best to assist you.
How do I contact customer support?
If you have any questions or need assistance, please contact our customer support team at support@middleschoolmaze.com. Weโre here to help!
Are there any restrictions on the use of the downloads?
Our journals and eBooks are for personal use only. They cannot be resold, redistributed, or used for commercial purposes without prior written permission from Middle School Maze.
We hope this FAQ page answers your questions and enhances your experience with Middle School Maze. If you have any other questions, please donโt hesitate to reach out to us. Happy journaling!